Play responsibly at tk10
Gaming stays enjoyable when it stays in control. tk10 is committed to giving you a safe and positive experience.
A safe and enjoyable experience
Entertainment comes first at tk10. We believe online gaming should be a fun experience — not a source of stress or worry. That is why we have built responsible gaming tools and resources directly into our platform, so every player can play with awareness and in safety.
Deposit Limit
You can set your own maximum weekly or monthly deposit amount. Once that limit is reached, new deposits are automatically blocked.
Time-Out Break
Use the time-out feature when you want to take a short break. Keep your account temporarily inactive for anywhere from 24 hours to a few weeks.
Self-Exclusion
Choose self-exclusion when you need a long-term break. During this period, login and transactions are completely blocked.
Loss Limit
Set a loss limit to cap the amount you can lose within a set period. It is one of the best ways to manage your budget.
24/7 Support
Our team is always ready for any concern or assistance you need. Talk to us in Bengali — no hesitation needed.
Reality Check
You will receive automatic reminders at set intervals — showing how long you have been playing and how much you have spent.
Warning signs of a problem
It is not always easy to tell when gaming is becoming a problem. If you notice the signs below in yourself or someone close to you, it is time to pay attention.
Behavioral signs
- Chasing losses by playing repeatedly to win back money
- Being unable to stop playing, or finding it hard to stay stopped
- Hiding your gaming from family or friends
- Spending time gaming while neglecting daily responsibilities
Financial and emotional signs
- Borrowing money for gaming or cutting back on essential expenses
- Feeling anxious, angry, or depressed when unable to play
- Feeling the need to spend more and more money on gaming
- Experiencing strain in relationships with loved ones
If you notice any of the signs above in yourself, do not wait — contact our support team. Asking for help is a sign of strength.
Activate safety tools
Log in to your account
Log in to your account at tk10 and go to your profile settings.
Open the Responsible Gaming menu
Find the "Responsible Gaming" section in settings. All tools are available in one place there.
Set your preferred limits
Deposit limit, loss limit, or time limit — set whichever you need.
Confirm your changes
After setting a limit, you will receive a confirmation message. Tightening a limit takes effect immediately.
Get direct support
If you have trouble making changes in settings yourself, or need immediate help, contact our team — we will help you set the limits on your behalf.
For ages 21+ only
tk10 is strictly a platform for those aged 21 and above. Age is verified at registration and additional verification may be requested at any time.
If we suspect an account has been opened by a minor, we suspend that account immediately and begin the process of returning any deposited funds. We recommend using parental control software to manage younger family members' internet access.
Healthy gaming habits
Set a budget
Before you play, decide how much you are willing to spend. Once that amount is gone, stop — think of it as the cost of entertainment.
Set a time limit
Take regular breaks instead of playing for long stretches at a time. Use a clock or alarm to keep track of time.
No emotional decisions
Do not place bigger bets out of frustration after a loss. Do not go beyond your limits out of excitement after a win either.
For entertainment only
Do not treat casino games as a source of income or a way to pay off debt. It is entertainment — enjoy it that way.
Self-exclusion and account breaks
tk10 understands that sometimes taking a complete break is the right decision. Our break system works on three levels:
Short-term break
Keep your account temporarily inactive for 24 hours to 7 days. You will not be able to log in during this time.
Medium-term break
Suspend your account for 1 month to 6 months. It cannot be reactivated before the break period ends.
Long-term exclusion
Take a permanent self-exclusion for 6 months or longer. Promotional communications will also be stopped during this time.
To activate self-exclusion, message us directly via live chat or email [email protected]. Our team will complete the process quickly and send you a confirmation.
Questions about responsible gaming
Play responsibly, play with enjoyment
Enjoy your favourite games in a safe environment at tk10. We are always here for any help you need.